At Freshgrowth Agribusiness, we prioritize your satisfaction. Our refund and returns policy ensures a hassle-free experience for our valued customers. Please review the following guidelines to understand your options.

Eligibility

Our policy covers returns within 30 days from the date of purchase. To qualify for a return, the item must be unused and in its original packaging. Please note that certain items, such as perishables, intimate goods, and hazardous materials, are not eligible for return.

Non-returnable Items

Items such as gift cards, downloadable software, and select health and personal care products are non-returnable. Proof of purchase is required for all returns.

Refund Process

Upon receipt and inspection of your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within a specified timeframe.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account first. Contact your credit card company if necessary, as there may be processing delays. For further assistance, feel free to reach out to us.

Sale Items

Sale items are non-refundable. Only regular-priced items are eligible for refunds.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please email us and send it to the provided address.

Gift Returns

Gifted items can be returned for store credit. Refunds for non-gifted items will be issued to the original payment method.

Shipping Returns

You are responsible for the shipping costs associated with returning your item. We recommend using a trackable shipping service or purchasing shipping insurance.

Need Help?

For questions or assistance regarding refunds and returns, please contact us at {email}. We’re here to help!